Privacy Policy & Terms of Service
Who we are
Our website address is: https://thisoldgrout.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Terms of Use
OTP Verification SMS Program
1. You will receive a OTP text message.
2. You can cancel the SMS service at any time. Just text “STOP” to the short code. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at info@thisoldgrout.com.
4. Carriers are not liable for delayed or undelivered messages
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive a OTP when attempting to login. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: click here
By accessing or using ThisOldGrout.com (“Website”), you agree to be bound by the following Terms of Use. If you do not agree, please do not use this Website.
7. Use of Website
This Website is intended to provide information about our products, services, and resources. You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the Website.
8. Intellectual Property
All content on this Website, including text, images, logos, product descriptions, videos, and graphics, is the property of This Old Grout or its licensors and is protected by applicable copyright and trademark laws.
You may not:
- Copy, reproduce, or distribute content without written permission
- Modify or create derivative works from Website content
- Use our branding, logos, or materials for commercial purposes without consent
9. Product Information & Accuracy
We strive to ensure all product descriptions, pricing, and information are accurate; however, we do not guarantee that all content is free from errors.
We reserve the right to:
- Correct errors or inaccuracies
- Update product information without prior notice
- Modify or discontinue products at any time
10. Orders & Payments
All purchases made through ThisOldGrout.com are subject to acceptance and availability.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Require additional verification before processing an order
11. Limitation of Liability
This Old Grout shall not be liable for any direct, indirect, incidental, or consequential damages arising from:
- Use or inability to use this Website
- Use of our products
- Errors or omissions in Website content
All products should be used according to instructions and applicable safety guidelines.
12. User Submissions
If you submit reviews, testimonials, or other content:
- You grant This Old Grout a non-exclusive, royalty-free license to use, display, and distribute that content
- You agree your content is accurate and does not violate any third-party rights
13. Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.
14. Changes to Terms
We reserve the right to update these Terms of Use at any time. Changes will be posted on this page with an updated effective date.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Arizona, without regard to conflict of law principles.
16. Contact Information
If you have any questions about these Terms, please contact:
This Old Grout
Email: info@thisoldgrout.com
Phone: 1-866-OLD-GROUt
Website: ThisOldGrout.com