We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:

  • Email
  • Online
  • Form
  • Telephone
  • Fax
  • Mail

Email

For product information or assistance: info@thisoldgrout.com

For training and business opportunity inquiries: training@thisoldgrout.com

For customer support or assistance: support@thisoldgrout.com

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. This Old Grout customers may also use our toll free telephone support center to contact a company representative during regular business hours:

Online Form

Please select a valid form

Live Customer Care Center

1-866-653-4768

480-969-1543 (In Arizona)

Monday to Friday 9:00am to 4:00 (MST)

Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you within 24 hours of the first business day.

FAX

480-969-1978

Mail

Send your inquiries to:

This Old Grout

Attention: Customer Care Center

2225 W. Pecos Rd. #12

Chandler, Az. 85224